Sheila Thomas Law Office assists Indonesian and international businesses in adapting their legal structures to keep pace with advancements in technology and artificial intelligence. Their practice covers essential transaction stages, including enterprise agreements, AI deployments, cross-border data management, and distributor arrangements.
The firm provides full legal support for technology companies across their entire contract lifecycle. This includes drafting End User Agreements, Terms of Use, Master Services Agreements (MSAs), Service Level Agreements (SLAs), Privacy Notices, and data processing agreements. They also develop reseller structures and distribution models customized to each client’s requirements.
As AI systems advance from basic responses to autonomous operations, decision-making, or system access, new legal complexities emerge. The firm helps clients define AI capabilities, establish human oversight mechanisms, clarify data usage permissions, and allocate liability when systems operate independently. Those positions should appear in customer and commercial contracts.
With expertise spanning multiple jurisdictions, the team handles compliance under Indonesia’s PDP, Singapore’s PDPA, the US CCPA, and the EU GDPR, as well as the forthcoming EU AI Act. That lets us deal with privacy, AI and cross-border data as part of the product, deal and day-to-day business, not as separate compliance exercises.
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A recent initiative involved introducing palm-payment technology-among the first of its kind in Asia outside China-to Indonesia’s market. We helped find a workable path to deployment rather than treating the regulatory gap as a reason to stop. Additionally, they created Agentic AI Terms of Service for autonomous systems and a Record of Processing Activities (ROPA) for an e-KYC solution, ensuring precise mapping of data flows and responsibility allocations.
The firm also handles customer and vendor contracts, strategic partnerships, distribution agreements, both digital and physical, and financing arrangements. When notarial or corporate implementation is required in Indonesia, they partner with a notary firm to ensure legal and operational consistency.
Dispute prevention is built into how we work. We know where commercial relationships tend to break. We protect Clients before those risks become expensive problems. Our focus is simple: understand what the business needs to achieve, identify what could stop it, and put the legal protections in place so it can move.